8.5.214.01
Workforce Management API Release Notes
| Release Date | Release Type | Restrictions |
|---|---|---|
| 05/08/19 | General |
Workforce Management API is platform-independent software. You can deploy the installation package on any operating system that Workforce Management API supports.
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Releases Info
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
- Support for new features introduced in WFM Web 8.5.214.14.
Resolved Issues
This release contains the following resolved issues:
WFM Data Importer no longer imposes a limitation on the number of contracts that can be assigned to a single shift. Previously, Data Importer allowed no more than 10 contract assignments to a shift. (WFM-32219)
In the Data Importer tool, a new CSV template parameter useShiftTime can be used to set the value Use Shift Time in the Availability Time column. To set the value for Use Shift Time, enter 1 in the CSV template. (WFM-32068, WFM-29572)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.214.01.