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Recording Muxer Script Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
04/24/20 General Under Shipping Control X X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Recording Muxer Script (RMS) can now be installed on Red Hat Enterprise Linux (RHEL) 7 without generating any errors. (GIR-29523)

RMS no longer sleeps for 5 seconds when the split_window_enable option is set to 1 and a voice recording segment does not contain a corresponding screen. Previously, this sometimes caused the scroll ID to expire due to longer wait times when querying Interaction Recording Web Services (RWS). (GIR-29348)

RMS now combines the call_recording_query_string and the call_recording_extra_query_string when querying for call recordings. (GIR-28415)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on April 24, 2020, at 16:25.
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