8.5.500.03

Recording Muxer Script Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
03/27/24	General			X			X

Important

This release of Recording Muxer Script is supported only on Windows Server 2019 and Red Hat Enterprise Linux 8.

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Genesys Interaction Recording

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• Recording Muxer Script has been upgraded from Python 2 to Python 3.11.5. The Python version upgrade also includes a new set of third-party libraries and updates to the existing third-party libraries. (GIR-33183)
  Important

  Recording Muxer Script Legacy (based on Python 2) has been discontinued as of March 31, 2024.
• The FFmpeg framework has been upgraded from 2.4.3 to 4.4. Additionally, logging has been enabled for FFmpeg to debug in failure scenarios. (GIR-33051)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.500.03.