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8.5.000.13

eServices Manager Plug-in for Administrator Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
06/25/15 General X X

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eServices

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • This is the initial release of eServices Manager, a plugin for Genesys Administrator Extension that gives you the tools to:
    • Create and manage Standard Responses.
    • Customize the Standard Responses using Field Codes.
    • Create and manage Screening Rules.
  • You can associate Screening Rules with Categories in the eServices Manager Plug-in for Administrator. Screening Rules appear in the Category Tree under the associated Categories.
  • The following operating systems are supported:
    • Windows 2008 64-bit
    • Windows 2012 64-bit
    • RHEL 5 64-bit
  • The following browsers are supported:
    • Internet Explorer 11
    • Chrome (44)
    • Firefox (38)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.000.13.

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This page was last modified on October 2, 2015, at 12:48.