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8.5.000.13

eServices Manager Plug-in for Administrator Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
06/25/15 General X X

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eServices

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • This is the initial release of eServices Manager, a plugin for Genesys Administrator Extension that gives you the tools to:
    • Create and manage Standard Responses.
    • Customize the Standard Responses using Field Codes.
    • Create and manage Screening Rules.
  • You can associate Screening Rules with Categories in the eServices Manager Plug-in for Administrator. Screening Rules appear in the Category Tree under the associated Categories.
  • The following operating systems are supported:
    • Windows 2008 64-bit
    • Windows 2012 64-bit
    • RHEL 5 64-bit
  • The following browsers are supported:
    • Internet Explorer 11
    • Chrome (44)
    • Firefox (38)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.000.13.

This page was last modified on October 2, 2015, at 13:48.

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