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8.5.100.14

Genesys Web Engagement Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
01/31/20 Hot Fix X X


Helpful Links

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


Starting with this release of Genesys Web Engagement Server, multiple active chat sessions are now supported in Workspace Web Edition version 8.5.202.71 and later. (WM-8417)


Changes made to pacing-related parameters are now displayed in the user interface without requiring a GWE restart. However, you must still perform a GWE restart to apply the changes to the pacing configuration settings. (WM-8383)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.100.14.

This page was last edited on February 3, 2020, at 13:38.

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