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Known Issues and Recommendations

Predictive Routing - Data Loader

The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of Predictive Routing - Data Loader. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.


See also Internationalization Issues.



Data Loader does not monitor which customer records have been removed from the Customer Profile dataset. When the next upload is triggered, Data Loader uploads those records, either replacing the entire dataset or appending the removed records back into the dataset. To eliminate this issue, delete the Customer Profile dataset and upload a corrected version containing only the desired records.

ID: PRR-4945 Found In:  Fixed In: 9.0.016.09


Internationalization Issues

Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of Predictive Routing - Data Loader unless otherwise noted in the issue description.


There are no internationalization issues for this product.


This page was last edited on December 20, 2019, at 22:25.

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