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8.5.304.10

Genesys Knowledge Center Plug-in for Workspace Desktop Edition Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/15/18 Hot Fix X

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What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


Agents are now able to view all the documents within a category while browsing the knowledge base in Workspace. Previously, agents were only able to view the first 10 documents within a category.  (GK-5623)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.304.10.

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This page was last modified on March 15, 2018, at 11:24.