Genesys Knowledge Center Plug-in for Workspace Desktop Edition Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release contains the following resolved issues:
The plugin now includes all necessary libraries in the installation package. Previously, in some environments, the plugin was not able to work correctly due to a missing library (Microsoft.mshtml, Version=7.0.3300.0). (GK-2992)
This release corrects a scenario in which the knowledge tab sometimes opened with no information provided. This happened when the plugin was not able to get information about the current interaction. (GK-2991)
No special procedure is required to upgrade to release 8.5.200.09.