8.5.200.09
Genesys Knowledge Center Plug-in for Workspace Desktop Edition Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 03/29/16 | Hot Fix | X |
Helpful Links
Releases Info
Product Documentation
Genesys Products
What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
The plugin now includes all necessary libraries in the installation package. Previously, in some environments, the plugin was not able to work correctly due to a missing library (Microsoft.mshtml, Version=7.0.3300.0). (GK-2992)
This release corrects a scenario in which the knowledge tab sometimes opened with no information provided. This happened when the plugin was not able to get information about the current interaction. (GK-2991)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.200.09.
This page was last edited on March 29, 2016, at 17:03.
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