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8.5.302.09

Genesys Knowledge Center Plug-in for Workspace Desktop Edition Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
04/14/17 Hot Fix X

Helpful Links

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


Workspace no longer freezes when an agent accepts a second interaction. Previously, this might have occured under some conditions (including specific configurations). (GK-4456)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.302.09.

This page was last edited on April 14, 2017, at 14:50.
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