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8.5.200.15

Genesys Knowledge Center Plug-in for Workspace Desktop Edition Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/03/17 Hot Fix X

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What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


Previously, under some conditions (including specific configurations), Workspace froze when an agent accepted a chat interaction. This issue has now been fixed. (GK-4089)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.200.15.

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This page was last modified on March 3, 2017, at 08:09.