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8.5.200.14

Genesys Knowledge Center Plug-in for Workspace Desktop Edition Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
09/16/16 Hot Fix X

Helpful Links

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


The WDE Knowledge plugin no longer consumes additional memory that would gradually increase with every interaction handled by the agent. (GK-3372)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.200.14.

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This page was last modified on September 16, 2016, at 04:17.