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Genesys Interactive Insights Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
1/26/17 Hot Fix X X X X

Helpful Links

What's New

This release includes only resolved issues.


  • In GI2 release, the universe and reports are release

Resolved Issues

This release contains the following resolved issues:

GI2 now successfully sets Report Destinations in deployments where the Genesys custom logo appears in the GI2 interface. Previously in such scenarios, an error might appear, such as the following:
An error occurred. -1 Try again.

Upgrade Notes

Refer to the Deployment Procedure for this release to deploy the installation package within your environment.

Supported Languages

See Release 8.5.x Translation Support.

This page was last modified on January 25, 2017, at 10:50.


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