How to Generate a GVP Report
Help Contents | How to Generate a Report | How to Read Reports
[+] Before You Begin
- Know your installation's valid URL for GAX—for example, http://GAXwebserver:8080/gax/
- Know a username (and password) with the correct permissions for running reports.
1.[+] Log in to GAX.
- In the web browser’s address bar, enter your installation's valid URL for GAX.
- Complete the GAX login dialog fields.
2.[+] Select the report type.
- Select Historical Reporting in the Navigation panel at the top of the screen.
- Select the required report from the VP Reporting drop-down menu.
3.[+] Select the appropriate filters.
A filter panel occupies the left third of the report screen; each report type displays a different set of filters. Select the appropriate filters. (Each required filter has a red asterisk (*) next to its name.)
These help topics describe the filters for each of the report types:
Filters may appear in these formats:
- Radio button list (field examples: Call Status & Report Type)
- Check box list (field examples: Query Data From & IVR Profiles)
- Drop-down list (field examples: Component Type & Call Type)
- Text entry field (field examples: DIDs & Remote URI)
- Pop-up calendar (field examples: From Date& To Date)
4.[+] Generate the report.
