Install Genesys Administrator and ensure that it is fully operational, using instructions in the Framework Deployment Guide.
Genesys Administrator is the centralized management interface for all Genesys software.
Install and configure the SNMP Master Agent on the same host(s) as the Resource Manager, Media Control Platform, Call Control Platform, Supplementary Services Gateway, CTI Connector, and PSTN Connector components.
After the SNMP Master Agent has been installed on the GVP hosts, you will assign the SNMP Master Agent to each component for which you want to capture alarm and trap information. This is a post-installation activity (see Procedure: Creating a Connection to a Server).
The Genesys Media Server 8.5 DVD includes an MIB Installation Package that can be loaded on the SNMP management console (for example, HP Open View) in your environment. To install the MIBs, run the setup.exe file and specify the default installation path: C:\Program Files\GCTI\gvp\VP MIB 8.5
Tip
The SNMP Master Agent is required only if you are capturing alarm and trap information. For more information about installing the Management Framework and the SNMP Master Agent, see the Framework Deployment Guide. For more information about the MIBs, see the
GVP 8.5 SNMP MIB Reference.
Install third party software
If you are using automatic speech recognition (ASR) and/or text-to-speech (TTS), install the third-party Media Resource Control Protocol (MRCP) speech server and ensure that it is operational.
For more information about this software, see your MRCP vendor's documentation.
For information about prerequisite software, see Prerequisites.
Prepare the Host(s)
Stop antivirus software that might be running on systems that will host GVP components.
Check the vendor documentation for your antivirus software configuration.
To ensure that Dialogic functions properly after installation, disable the Physical Address Extension (PAE) on Windows 2008. To do so from the command line interface (CLI), enter these commands:
C:\bcdedit /set nx OptOut
C:\bcdedit /set pae ForceDisable
(only if you are adding the PSTN Connector to your environment)
11. Restart the server.
For more information about installing and configuring Dialogic hardware and software, visit the vendor's website.
Task Summary: Deploying GVP with Genesys Administrator
If the components are deployed on the same server (all-in-one deployment), be aware of port conflicts. To avoid port conflicts use the Genesys Deployment Wizard for all-in-one deployments.
Before you begin to plan and configure your GVP resources, there is important information you should know about tenant permissions and assigning DID Groups in multi-tenant environments. See HMT Permissions and Access Rights.
This page was last edited on January 15, 2015, at 22:56.
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