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Genesys Interaction SDK
Interaction SDK Java Deployment Guide
Table of Contents
AIL, MIL, and QIL Basics
Installing and Configuring Interaction SDK Components
Custom Applications
The Properties Tab
Switch-Specific Support Configuration
Locating your SDK Component’s Files
Configuring the Options Tab
Configuring the Options Tab for AIL
Configuring the Options Tab for MIL
Configuring the Options Tab for QIL
Other guides
GIS Deployment Guide
Agent Interaction SDK Services Developer Guide
Agent Interaction SDK Java Developer Guide
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Table of Contents
Interaction SDK Java Deployment Guide
Intended Audience
Chapter Summaries
List of Procedures
AIL, MIL, and QIL Basics
API Roles and Components
Agent Interaction (Java API)
Media Interaction (Java API)
Queued Interaction (Java API)
Tasks and Their Related Procedures
Installing and Configuring Interaction SDK Components
Configuration and Installation
Install and Configure Custom Applications
Custom Applications
The Properties Tab
The Properties Tab
Switch-Specific Support Configuration
Switch-Specific Support Configuration
Locating your SDK Component Files
Locating your SDK Component Files
Configuring the Options Tab
Configuring the Options Tab for AIL
Configuring the Options Tab for MIL
Configuring the Options Tab for QIL
This page was last edited on January 7, 2014, at 16:01.
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