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Pre-installed software components

The table below lists the pre-installed software components (or included IP Packages) that contribute to the Business Edition Premise solution.

Important
To view the supported version numbers (available after the virtual machine is deployed and tuned up), open a browser to http://VM name or IP address.
Component Name Release Note
Composer Composer 8.1.x Release Note
Configuration Conversion Wizard Framework 8.1.x Wizard Advisory Release Note
Configuration Import Wizard Framework 8.1.x Wizard Advisory Release Note
Configuration Manager Configuration Manager 8.1.x Release Note
Configuration Server ST Configuration Server 8.1.x Release Note
DB Server DB Server 8.1.x Release Note Release Note
Pulse Pulse 8.1.x Release Note Release Note
Pulse Collector Pulse Collector 8.1.x Release Note
eServices Chat Server Chat Server 8.1.x Release Note
eServices Classification Server Classification Server 8.1.x Release Note
eServices E-Mail Server Java E-mail Server 8.1.x Release Note
eServices Interaction Concentrator eServices Interaction Concentrator 8.1.x Release Note
eServices Interaction Server Interaction Server 8.1.x Release Note
eServices Knowledge Manager Knowledge Manager 8.1.x Release Note
eServices Universal Contact Server Universal Contact Server 8.1.x Release Note
eServices Universal Contact Server Manager Universal Contact Server Manager 8.1.x Release Note
eServices Web API Server eServices Web API Server 8.1.x Release Note
eServices GAX Deployment SPD Restricted release; the release documentation is available from the installation package or through FTP.
Flex LM (License Manager) -
Genesys Administrator Genesys Administrator 8.1.x Release Note
Genesys Administrator Extension Genesys Administrator Extension 8.1.x Release Note
Genesys Deployment Agent Genesys Administrator Extension 8.1.x Release Note
Genesys Info Mart Genesys Info Mart 8.1.x Release Note
Genesys Info Mart Administration Console Genesys Info Mart Administration Console 8.1.x Release Note
Genesys Interactive Insights Genesys Interactive Insights 8.1.x Release Note
Genesys Voice Platform Media Control Platform Voice Platform Media Control Platform 8.1.x Release Note
Genesys Voice Platform Resource Manager Voice Platform Resource Manager 8.1.x Release Note
Genesys Web Services Genesys WebRTC Gateway 8.5.x Release Note
Interaction Concentrator Interaction Concentrator 8.1.x Release Note
Interaction Workspace Interaction Workspace 8.1.x Release Note
Interaction Workspace SIP Endpoint Interaction Workspace SIP Endpoint 8.0.x Release Note
Local Control Agent Local Control Agent 8.1.x Release Note
Message Server Message Server 8.1.x Release Note
Orchestration Server Orchestration Server 8.1.x Release Note
Outbound Contact Server Outbound Contact Server 8.1.x Release Note
Reporting and Analytics Aggregates Release Note Data Mart 8.1.x Release Note
SIP Server SIP Server 8.1.x Release Note
SNMP Master Agent SNMP Master Agent 8.1.x Release Note
Solution Control Server Solution Control Server 8.1.x Release Note
Stat Server Stat Server 8.1.x Release Note
Universal Routing Server Universal Routing Server 8.1.x Release Note

Business Edition Premise and its components use these third-party components:

  • Apache Tomcat
  • Apache Cassandra
  • Apache HTTPD
  • Apache Tomcat Commons Daemon
  • Eclipse Jetty Web Server
  • MS SQL Server 2008
  • MS SQL Server JDBC Driver
  • Business Objects
  • SoX
  • Postgre SQL
  • VMware vSphere


For information about updating components, see the Genesys Migration Guide

This page was last modified on January 19, 2016, at 09:50.

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