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Components

The table below lists the pre-installed components (or included IP Packages) that contribute to the Business Edition Premise solution. To view the supported version numbers (available after the virtual machines are deployed and tuned up), open a browser to http://Core VM name or IP address.

Component Name Release Note
Composer Composer 8.1.x Release Note
Configuration Conversion Wizard Framework 8.1.x Wizard Advisory
Configuration Import Wizard Framework 8.1.x Wizard Advisory
Configuration Manager Configuration Manager 8.1.x Release Note
Configuration Server ST Configuration Server 8.1.x Release Note
DB Server DB Server 8.1.x Release Note
EZPulse EZPulse 8.1.x Release Note
EZPulse Collector EZPulse Collector 8.1.x Release Note
eServices MCR Classification Server Classification Server 8.1.x Release Note
eServices MCR E-Mail Server Java E-mail Server 8.1.x Release Note
eServices MCR Interaction Server Interaction Server 8.1.x Release Note
eServices MCR Java Environment and Libraries for eServices and UCS Java Environment and Libraries for eServices and UCS 8.1.x Release Note
eServices MCR Knowledge Manager Knowledge Manager 8.1.x Release Note
eServices MCR Universal Contact Server Universal Contact Server 8.1.x Release Note
eServices MCR Universal Contact Server Manager Universal Contact Server Manager 8.1.x Release Note
eServices Plugin for GAX Restricted release; the release documentation is available from the installation package or through ftp.
Flex LM (License Manager) -
Genesys Administrator Genesys Administrator 8.1.x Release Note
Genesys Administrator Extension Genesys Administrator Extension 8.1.x Release Note
Genesys Info Mart Genesys Info Mart 8.1.x Release Note
Genesys Info Mart Administration Console Genesys Info Mart Administration Console 8.1.x Release Note
Genesys Interactive Insights Genesys Interactive Insights 8.1.x Release Note
Genesys Voice Platform Media Control Platform (MCP) Voice Platform Media Control Platform 8.1.x
Genesys Voice Platform Resource Manager (RM) Voice Platform Resource Manager 8.1.x
Interaction Concentrator Interaction Concentrator 8.1.x Release Note
Interaction Workspace Interaction Workspace 8.1.x
Interaction Workspace SIP Endpoint Interaction Workspace 8.1.x
Local Control Agent Local Control Agent 8.1.x
Message Server Message Server 8.1.x Release Note
Orchestration Server (ORS) Orchestration Server 8.1.x Release Note
SIP Server SIP Server 8.1.x
SNMP Master Agent SNMP Master Agent 8.1.x Release Note
Solution Control Server Solution Control Server 8.1.x Release Note
Stat Server Stat Server 8.1.x Release Note
Universal Routing Server Universal Routing Server 8.1.x

Business Edition Premise and its components use these third-party components:

  • Apache Tomcat
  • Apache Cassandra
  • Eclipse
  • Java SE
  • MS SQL Server 2008
  • MS SQL Server JDBC Driver
  • Postgre SQL
  • VMware vSphere
This page was last modified on July 15, 2014, at 08:32.

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