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How do I display external content?

You can use an IFRAME widget to show content from an external URL on your Genesys Pulse dashboard. You may want to adapt your external content before you try to display what you want within Genesys Pulse. Genesys Pulse doesn't actually change anything within iFrame, but will provide scrollbars if the content is larger than the available area.

Using IFRAME widgets to display external content

1

Add a new widget and select the IFRAME template.

For an IFRAME widget, you need a web address for the Dashboard Widget URL. You may want to use a second web address for the Maximized Widget URL content, because widgets expanded to the size of the dashboard can display much more detail in charts than a regular dashboard widget can.

[+] IFRAME Widget Options
Tip
Here is an example of an IFRAME html page including instructions within a README file:
This page was last edited on June 1, 2016, at 17:23.
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