Jump to: navigation, search

Overview of eServices

Genesys eServices (called Multimedia in 8.0.0 and earlier) is a platform on which you can assemble a coordinated suite of components that processes, manages, and archives customer/agent interactions in the media of your choice. This chapter introduces

Retrieved from "https://docs.genesys.com/Documentation:ES:Depl:esOV:8.5.0 (2019-04-18 13:17:59)"
This page was last modified on August 19, 2014, at 16:42.

Feedback

Comment on this article:

blog comments powered by Disqus