Web API Server API Reference
Please refer to Genesys Mobile Services documentation for more information:
Genesys Mobile Services also contains the load balancing Chat Server N+1 feature of Web API Server.
Genesys recommends that all new installations of Genesys Chat or Email APIs use the Chat API Version 2 and Email API provided through Genesys Mobile Services.
For existing Web API Server customers, continue reading this page.
Welcome to the Genesys Web API Server API Reference.
This reference can be used to write agent applications that provide a variety of contact center-related features that use the Genesys Web API Server Representational state transfer (REST) Application Programming Interface (API).
This reference also explains the resources and methods available to developers.
Each category presents information about relevant operations, related resources, request parameters, and return values.
Chat Chat operations of the Genesys Web Server API.
Email Email operations of the Genesys Web Server API.