Please refer to Genesys Mobile Services documentation for more information:
Genesys Mobile Services also contains the load balancing Chat Server N+1 feature of Web API Server.
Genesys recommends that all new installations of Genesys Chat or Email APIs use the Chat API Version 2 and Email API provided through Genesys Mobile Services.
For existing Web API Server customers, continue reading this page.
Welcome to the Genesys Web API Server Documentation.