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Play Treatments

The following configuration is required for voice scenarios.

Setting up Play Treatments

  • If you are using Genesys Media Server, place the treatment files that will be used by the Callback service in the <MCP Install Dir>/GMSApplications directory.
  • For other media servers, take note of the directory path where you have placed your treatment files.
This page was last modified on November 13, 2015, at 06:13.


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