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Olena/SS/SOE

Stat Server SOE

Currently Stat Server's information is located on the Framework page in the Genesys Supported Operating Environment Reference. Per SLG-1668 we need to have Real-Time Metrics Engine SOE page.

Joe, Stat Server 8.5.112.04 supports Oracle Linux 7 and OpenJDK 11. OpenJDK 8 support was announced in Stat Server 8.5.110.18 release. I am not sure where to add it.

Supported Operating Systems

OS Family Operating System Release Conditions
AIX AIX 6.1 8.0.000.22
AIX Power PC AIX Power PC 64-bit (AIX 5L for POWER) 7.1 8.1.000.11+
Linux CentOS Linux 7 8.5.110.14+
Linux Red Hat Enterprise Linux 5 7.6.100.33+
Linux Red Hat Enterprise Linux 6 8.1.000.39+
Linux Red Hat Enterprise Linux 7 8.5.107+
Linux Red Hat Enterprise Linux 7.5 8.5.110.20+
Solaris Solaris SPARC 64-bit 10 7.2+
Windows Windows Server 2008 8.1+ Stat Server 8.1 supports Windows Server 2008 64-bit in compatibility mode only.
Windows Windows Server 2012 8.1.2+ In compatibility mode
Windows Windows Server 2012 8.5.000.24+ Native
Windows Windows Server 2016 8.5.108+

Supported Browsers

No browser information at this time

Supported Database/DB Clusters

Database Release Conditions/Limitations
IBM DB2 9.5 8.0+
IBM DB2 9.7 8.1+
IBM DB2 10 8.5+
MS SQL Server 2008 8.0+ Genesys does not support Windows authentication mode of MSSQL database. To support MS SQL DB replication functionality, the minimum required version is MSL SQL Server 2008 R2 Enterprise Edition.
MS SQL Server 2012 8.5.0+
MS SQL Server 2012 Cluster 8.5+
Oracle 11g 8.0.0+
Oracle 11g 8.0.1+ Oracle 11g Rel 1 and Rel 2 are supported.
Oracle 11g RAC 8.1+ Oracle 11g Rel 1 and Rel 2 are supported.
Oracle 12c R1 8.5.0+
Oracle 12c R1 RAC 8.5.0+
Oracle 12c R2 8.5.112.04+
Oracle 12c R2 RAC 8.1.112.04+ On Linux and Windows

Supported Virtualization Platforms

See the global page that lists all Virtualization-related information.

Virtualization Platforms Server Operating Systems Stat Server Releases Conditions/Limitations
Hyper-V Windows Server 2016 8.5.108+
ESXi 6.5/6.0 hypervisor, VMotion, DRS & HA Red Hat Enterprise Linux 7
Windows Server 2012
8.5.104+

IPV6 Support for Common Interfaces

Release Support numbers refer to Framework. Joe, I am not sure why it says that releases refer to Framework. Should not they be Stat Server releases?

Component Release Interface Conditions
Stat Server 8.1 Interaction Server
Stat Server 8.1 Management Framework Configuration Server/Proxy
Stat Server 8.1 SIP Server/T-Server
Stat Server no direct interface License Server

IPV6 Support for Additional Interfaces

Release Support numbers refer to Framework. (Joe, do we need this statement?)

Component Release Interface Conditions
Stat Server 8.1 CCPulse+
Stat Server 8.1 Genesys Agent Desktop
Stat Server 8.1 Interaction Workspace
Stat Server 8.1 Outbound Contact Server
Stat Server 8.1 Performance Management Advisors
Stat Server 8.1 Platform SDK Client
Stat Server 8.1 Universal Routing Server / Orchestration Server
Stat Server 8.1 Web API Server

Prerequisites

There are no prerequisites.

This page was last edited on May 23, 2019, at 02:36.
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