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Glossary:Voice Platform Solution

Also known as VPS. A solution that combines components from three main Genesys products—Genesys Voice Platform (GVP), SIP Server, and Genesys Framework—into one integrated product that provides voice self-service, agent-assisted service, and application management functions.


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Retrieved from "https://docs.genesys.com/Glossary:Voice_Platform_Solution (2019-05-26 21:01:04)"
This page was last modified on November 18, 2013, at 18:12.