Resource Manager

The Genesys Voice Platform (GVP) component that controls access and routing to all resources in a GVP 8.0 deployment, including instances of the Media Control Platform and Call Control Platform. Application management is a key function of the Resource Manager. It is the first element to process requests for services, and it interacts with the Configuration Server to determine the application, resource, and service profile that are required to deliver the service. It then pushes the profile to a component that can deliver the service.

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