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Glossary:Reporting Server

The Genesys Voice Platform (GVP) component that provides a comprehensive view of the calls that are serviced by a GVP deployment. The Reporting Server receives data from the Media Control Platform for VoiceXML applications, from the Call Control Platform for CCXML applications, and from other components that are involved in servicing a call, such as the Resource Manager.


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This page was last modified on November 18, 2013, at 17:11.