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Glossary:External Services Protocol

Also known as an ESP. Used by Interaction Server to communicate with servers that perform a specific service, when it is requested to do so. Such servers are called ESP servers. Classification Server is an ESP server, as is E-mail Server Java (when it generates an acknowledgment or autoresponse; when E-mail Server Java processes incoming or outgoing e-mail messages, it is a media server). You can create custom ESP servers by using the Genesys Open Media Platform SDK.


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Retrieved from "https://docs.genesys.com/Glossary:External_Services_Protocol (2019-06-24 04:34:36)"
This page was last modified on November 18, 2013, at 18:00.