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Known Issues and Recommendations

iWD Web

The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of iWD Web. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.


See also Internationalization Issues.



While already logged in iWD Web, an attempt to open the base URL (for example, <iwd_web_host>/iwd_web) without the trailing slash will fail. This issue is not applicable while logged out. The login process is not affected by the issue.

Workaround: Open the same URL but with the trailing slash instead, for example: <iwd_web_host>/iwd_web/.

ID: IWD-10349 Found In: 9.0.019.32 Fixed In: 9.0.020.08

The installer for Windows does not include a countersignature. Windows will consider this installer as unsigned after the Genesys certificate expires.

ID: IWD-9972 Found In: 9.0.017.08 Fixed In: 9.0.018.06

iWD Web REST connectors do not support PEM and Windows certificates.

ID: IWD-7869 Found In: 9.0.005.04 Fixed In: 

You cannot use spaces in Application names on Linux platforms.

ID: IWD-5867 Found In: 8.5.106.04 Fixed In: 


Internationalization Issues

Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of iWD Web unless otherwise noted in the issue description.


Localization is available for this component from release 9.0.007.05.


This page was last edited on March 28, 2024, at 15:58.
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