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Create a WebRTC Gateway application object

Before you proceed with the installation of Genesys WebRTC Service on Windows or Linux machines, you must create a WebRTC Gateway application object in Genesys Administrator (GA) or Genesys Administrator Extension (GAX).

The following procedure helps you to create a WebRTC Gateway application object in Genesys Administrator:

  1. Open Genesys Administrator and navigate to PROVISIONING > Environment > Application Templates.
    You will see a list of application templates that were already imported into GA.
  2. Click New in the Application Templates task bar.
    The New Application Template screen appears.
  3. On the Configuration tab, in the Type drop-down list, select WebRTC Gateway.
  4. Click Import Metadata.
    In the pop-up window that appears, you will see a list of metadata templates that were already imported into GA.
  5. If you do not see any metadata template, click Add to import one.
  6. On the Browse window, navigate to the CD > Templates folder and import the WebRTC_Gateway_852.xml file.
    The metadata information is now added to the Application Template.
  7. In the Name field, type a name for the Application Template and click Save & Close.
  8. Click Applications on the left tree-view pane.
    You will see a list of applications that were already created in GA.
  9. Click New on the Applications task bar.
    The New Application screen appears.
  10. On the Configuration tab, in the Application Template field, browse and select the newly created WebRTC Gateway application template.
    The application template information is now added to the application.
  11. In the Name field, type a name for the application.
  12. In the Server Info section, specify the following values:
    1. In the Host field, browse and select the host where you would like to install the WebRTC Gateway application.
    2. In the Listening Ports field, click Add and configure the port.
      The Port Info pop-up window appears.
    3. On the Port Info pop-up window > General tab, specify the desired port value in the Port field and click Ok.
    4. In the Working Directory field, type a period (.)
    5. In the Command Line field, type a period (.)
  13. Click Save and Close.

The WebRTC Gateway application object is now created and available for installation. You can now proceed with further installation procedures.

Next Steps

This page was last edited on November 12, 2019, at 15:14.
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