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Universal Contact Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
10/16/17 General X X X X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • Support for the following Supported Operating Environment scenarios is implemented in this release:
    • MS SQL Server 2014
    • MS SQL Server 2014 Cluster and AlwaysOn functionality
    • Windows Server 2016
    • MS SQL Server 2016 Cluster and AlwaysOn functionality
    • Java 1.8 is introduced and mandatory
    • Transport Layer Security (TLS) 1.2 for ESP and HTTP connections as well as connections to Configuration Server and Message Server
    • Red Hat Enterprise Linux 7
    • PostgreSQL 9.6
  • Support for the following Supported Operating Environment scenarios is discontinued from this release:
    • IBM DB2 9.7
    • Windows Server 2008
    • Linux 5 / Red Hat Enterprise Linux 5
    • Oracle 11(g)
    • MS SQL Server 2008
    • Java 1.7

See the eServices page in the Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating systems, browsers, web server applications and databases.

Resolved Issues

This release contains the following resolved issues:

It is now possible to modify the logging level (none, standard, trace, all) after importing metadata in Genesys Administrator or Genesys Administrator Extension. (ESR-13503)

To connect to a backup server, UCS now uses the client-side port defined in the standard connection option backup-port (documented in the Framework Configuration Options Reference Manual). Previously UCS used the same client-side port to connect to either primary or backup server. (ESR-13460)

Upgrade Notes

No special procedure is required to upgrade to release 8.5.300.05.

This page was last edited on April 16, 2019, at 12:08.
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