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Known Issues and Recommendations

iWD Web

The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of iWD Web. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.

See also Internationalization Issues.



When iWD Web is started from the command line, Local Control Agent (LCA) does not detect that iWD Web has started and shows it as stopped even though it is running. When iWD Web is started from Solution Control Server (SCS)—for example from Genesys Administrator—it is displayed as started but you cannot stop it—the Stop command does not function. After an undetermined interval, it shows as stopped even if it is running.

ID: EWML-217 Found In: 8.5.107.01 Fixed In: 9.0.006.02

iWD Web REST connectors do not support PEM and Windows certificates.

ID: IWD-7869 Found In: 9.0.005.04 Fixed In: 


Internationalization Issues

Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of iWD Web unless otherwise noted in the issue description.


Localization is available for this component from release 9.0.007.05.


This page was last edited on July 19, 2019, at 10:40.

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