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8.5.108.01

iWD Manager Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/26/18 General X X

Helpful Links

What's New

This release includes only resolved issues.


Resolved Issues

This release contains the following resolved issues:


Updates to IWD Business Process for Composer—A Pause block with a configurable delay has been added to the InvokeGRE workflow to guarantee that interaction updates will be received. By default, the delay value is set to 0. Previously during the task life cycle, when the Genesys Rules Engine changed interaction properties, ORS did not always have enough time to receive an acknowledgement of the changes from Interaction Server and so it continued executing the workflow. This could lead to unexpected behavior. For example, tasks might go to the ErrorHeld queue sporadically without visible reasons. For more information, see Changes to IWDBP Strategies & Subroutines in 8.5.108.01. (IWD-7463)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.108.01.

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This page was last modified on July 26, 2018, at 09:47.