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Genesys Softphone Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
01/12/18 Hot Fix X

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Genesys Softphone

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List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Genesys Softphone no longer drops an outgoing call in situations where the initial INVITE transaction interlaces with the transaction of the subsequent REINVITE. Previously, when the ACK message of the initial INVITE was received after the subsequent REINVITE, the call made by the agent was immediately dropped. (SOFTPHONE-366)

When the value of the use_headset option is set to 1, Genesys Softphone now selects the Default Communication Device specified in Windows Audio Settings in situations where the value of the headset_name option is empty or configured with a value that does not match any audio device on the workstation. (SOFTPHONE-362)

The values of the options audio_in_device and audio_out_device are now correctly taken into account when they are specified with the entire name of the audio device. (SOFTPHONE-360)

When the ACK of a SIP request is missing or received after the timeout, Genesys Softphone no longer blacklists the corresponding IP/port pair or switches to another SIP Proxy location. (SOFTPHONE-359)

Upgrade Notes

No special procedure is required to upgrade to release 8.5.401.05.

This page was last edited on January 12, 2018, at 13:41.
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