8.5.000.05

Genesys Softphone Release Notes

Release Date	Release Type	Restrictions	AIX	HP-UX PA	HP-UX IPF	Linux	Solaris	Windows
10/03/14	General							X

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Genesys Softphone

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List of Release Notes

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Softphone.

• Targeted for cloud agents and on-premises custom desktops
• An add-on SIP endpoint for the agent desktop to support voice communication
• Support for third-party call control through the agent desktop
• Support for speaker and microphone selection
• Support for microphone mute/unmute at the session level
• Tray icon support to view the status, Register/UnRegister, Open/Close and Exit the Genesys Softphone
• Support for Windows 7 and Windows 8 only

Corrections and Modifications

There are no corrections or modifications for this release.