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Genesys Softphone Release Notes

Release Date Release Type Restrictions AIX HP-UX PA HP-UX IPF Linux Solaris Windows
10/03/14 General X

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Genesys Softphone

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New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Softphone.

  • Targeted for cloud agents and on-premises custom desktops
  • An add-on SIP endpoint for the agent desktop to support voice communication
  • Support for third-party call control through the agent desktop
  • Support for speaker and microphone selection
  • Support for microphone mute/unmute at the session level
  • Tray icon support to view the status, Register/UnRegister, Open/Close and Exit the Genesys Softphone
  • Support for Windows 7 and Windows 8 only

Corrections and Modifications

There are no corrections or modifications for this release.

This page was last edited on October 3, 2014, at 17:57.
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