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8.5.000.05

Genesys Softphone Release Notes

Release Date Release Type Restrictions AIX HP-UX PA HP-UX IPF Linux Solaris Windows
10/03/14 General X

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Genesys Softphone

Genesys Products

List of Release Notes

New in This Release

There are no restrictions for this release. This section describes new features that were introduced in this release of Genesys Softphone.

  • Targeted for cloud agents and on-premises custom desktops
  • An add-on SIP endpoint for the agent desktop to support voice communication
  • Support for third-party call control through the agent desktop
  • Support for speaker and microphone selection
  • Support for microphone mute/unmute at the session level
  • Tray icon support to view the status, Register/UnRegister, Open/Close and Exit the Genesys Softphone
  • Support for Windows 7 and Windows 8 only


Corrections and Modifications

There are no corrections or modifications for this release.

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This page was last modified on October 3, 2014, at 09:57.