Jump to: navigation, search

8.5.000.05

Gplus Adapter for Siebel CRM Voice Component Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
05/19/20 General X X

Helpful Links


What's New

This release contains the following new features and enhancements:

  • Support for Siebel CRM IP 2017, IP 2018 and IP 2019. Use the content from the IP2017 folder for the deployment on the mentioned Siebel versions. (GPSBL-5428)
  • Selective protection of sensitive data is improved with the ability to hide T-Library data like DTMF (for example, digits) in Logs. (GPSBL-5433)
  • For the OpenUI mode only, the After Call Work (ACW) timer enables agents to see their remaining after call work time. (GPSBL-5039)
  • Support for Microsoft Windows Server 2019. See the Gplus Adapter for Siebel CRM page in the Genesys Supported Operating Environment Reference Guide for more detailed information. (GPSBL-5487)
  • The following operating systems are no longer supported:
    • All AIX versions
    • All Solaris versions
    • Red Hat Enterprise Linux 5
    • Windows Server 2008



Resolved Issues

This release contains no resolved issues.



Upgrade Notes

No special procedure is required to upgrade to release 8.5.000.05.

This page was last edited on May 20, 2020, at 19:04.
blog comments powered by Disqus