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Journey Optimization Platform Release Notes

Journey Optimization Platform was renamed to AI Core Services in release

AI Core Services is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
01/05/18 Update X

Helpful Links

What's New

This release includes the following new features and enhancements:

  • This release updates the product name in the user interface and the documentation. The product name has changed from Genesys Predictive Matching to Genesys Predictive Routing.
For now, the following Genesys Predictive Routing components retain "Predictive Matching" as a part of the component name: Predictive Matching - Agent State Connector, Predictive Matching - Composer Strategy Subroutines, and Predictive Matching - URS Strategy Subroutines.

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

To upgrade to release, execute the following script:

docker exec -it tango /bin/bash
cd solariat_bottle/src/solariat_bottle/jop/common/scripts/versioning
python --mode=prod
This page was last edited on March 29, 2018, at 14:54.


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