9.0.009.01
AI Core Services Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
---|---|---|---|---|---|---|
03/28/18 | General | Under Shipping Control | X |
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What's New
This release includes the following new features and enhancements:
- The name of the Journey Optimization Platform (JOP) component has been changed to AI Core Services (AICS).
- When generating the Lift Estimation report, Genesys Predictive Routing (GPR) now provides the option to produce a report for each unique value for a selected column (feature). Previously, any feature with a cardinality of more than 20 was excluded, which meant that GPR could not produce reports with a granularity higher than 20 unique features.
- In addition, you can now select high cardinality features as grouping parameters in the Lift Estimation report. The report automatically extracts the top 20 features by volume and generates a report for each group. (PRR-2171)
- The agent pool for lift estimation is now constructed on a per-day basis for the interactions in the dataset. Previously, you might have observed a negative lift for higher agent availability or an unexpectedly high lift for low agent availability due to overcorrection caused by a mismatch between the input sample size and the actual sizes encountered through daily simulation. (PRR-2096, PRR-2095)
- GPR now supports LDAP authentication for user logins. LDAP support includes the following points:
- LDAPS support
- Active Directory (AD) support
- Authentication only – does not read details of the directory
- Non-anonymous BIND only
- LDAP passwords not stored locally
- No auto enrollment
- Multiple GPR accounts associated with a single LDAP account
- (PRR-1281)
Resolved Issues
This release contains the following resolved issues:
On the Overview tab of the Feature Analysis report, you can now export feature ranking data as an Excel table. The table includes the following information: a list of the features, their ranks, and relative significance. (PRR-2038)
The Lift Estimation analysis report no longer produces an empty report when there is no data to analyze. (PRR-1994)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.009.01.
This page was last edited on March 28, 2018, at 20:43.
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