Genesys Decisions Release Notes
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This release contains the following new features and enhancements:
- In the New Forecast Modification wizard in the Forecast module, there are two new modification types:
- Campaign based metrics: Each point in the specified time range is adjusted based on the number of impressions, the response rate, and the response distribution by week.
- Customer based metrics: Each point in the specified time range is adjusted based on the number of customers by week and the response rate by week.
For more information about modifying forecasts, see Modifying Forecasts in the Decisions Forecasting Help documentation.
This release contains no resolved issues.
No special procedure is required to upgrade to release 9.0.000.12.