Genesys Decisions Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release includes only resolved issues.
This release contains the following resolved issues:
Cell Selection after Running the ET/UT Optimizer — You can now select cells on the main grid after running the Extra Time/Under Time optimizer.
Simulation Staff Search Fails — The simulation Search function now works correctly for multi-skill groups. Previously, in certain circumstances, the simulation Search could not find all of the staff required to meet the goals. This happened only in multi-skill groups when there was a staff type that handled only one contact type and the amount of available staff was less than the required staff.
No special procedure is required to upgrade to release 9.0.000.04.