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Known Issues and Recommendations

Workforce Management Configuration Utility

The Known Issues and Recommendations section is a cumulative list for all 8.5.x releases of Workforce Management Configuration Utility. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.

See also Internationalization Issues.

When using Oracle or DB2 Database servers, you cannot delete Sites if they have Rotating Patterns containing Shifts and Profiles being used as Scheduled Agents. You must delete Shifts and Profiles manually before deleting the Site.

ID: WFM-22043 Found In: Fixed In:

In WFM Configuration Utility 8.5.0, after clicking Help > About, the label incorrectly displays WFM Configuration Utility 8.1.3, whereas it should display WFM Configuration Utility 8.5.0. (The program version is correct.) This minor issue will be corrected in the next WFM 8.5 release.

ID: WFM-21860 Found In: Fixed In:

WFM Configuration Utility incorrectly synchronizes Daylight Saving Time (DST) end time with the time zone application in Configuration Manager when the Do not synchronize in Daylight Saving Time check box is unchecked. The issue occurs when the LocalTimezones option time changes as expected for DST, and then the end time shifts, causing a difference of 1 hour.

ID: ER# 317814745 Found In: Fixed In: 

Internationalization Issues

Information in this section is included for international customers.

This 8.5.x product release supports Language Packs. Use 8.5.x-compatible Language Packs upon their availability.

This release does not support 8.1.x Language Packs.

Language Packs allow installers to select the language, in which the user interface and online Help files are displayed. For details about available Language Packs, including the languages, see the International Release Notes section on the Workforce Management landing page.

This page was last edited on April 27, 2016, at 02:49.
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