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Genesys Cloud API Driver for Facebook Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
06/27/16 General X X X X

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What's New

This release contains the following new features and enhancements:

  • Genesys Cloud API Driver for Facebook now works with proxies.
  • Facebook Messenger is supported.
  • This release implements the initial phase of managing Facebook rate limits. This helps avoid a situation in which the system exceeds the limits set by Facebook, causing processing to stop or the application to be disabled.
  • Private messages now use Webhooks, minimizing the risk of incurring rate limits.

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.300.04.

This page was last edited on September 18, 2020, at 13:55.
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