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RAA-SubjArea-AGTAgentQueue.png

AGT_AGENT_QUEUE Subject Area

AGT_AGENT_QUEUE Subject Area View Large

Subject Area Dimensional Model Tables

Table/View Description
AGT_AGENT_QUEUE_HOUR Rollup of interaction-handling activities of agent resources who received interactions that were distributed from ACD queues, Virtual queues, Interaction queues, and Workbins.
This page was last edited on January 10, 2020, at 18:53.
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