Upgrade or Uninstall

This page provides the steps to upgrade or uninstall Outbound Contact eXpert.

Upgrade

$ sudo rpm -U ./ocx-8.6.003.02-1.x86_64.rpm

$ systemctl restart genesys-ocx

Uninstall

$ sudo yum remove ocx

or

$ sudo rpm -e ./ocx-8.6.003.01-1.x86_64.rpm