Localization File

Overview

The localization file allows you to customize the way you send a message to subscribers. You can define several messages based on the language of the customer.

Localization file

Format

<?xml version="1.0" encoding="UTF-8" ?>
<messages>
  <message id="welcome">
    <locale language="en_US"> 
      <entry key="text">Welcome</entry>
    </locale> 
    <locale language="de"> 
      <entry key="text">Willkommen</entry>
    </locale> 
    <locale language="fr"> 
      <entry key="text">Bonjour</entry>
    </locale>
    <locale language="es"> 
      <entry key="text">\u00A1Hola</entry>
    </locale>  
<locale language="ja"> 
      <entry key="text">\u3053\u3093\u306B\u3061\u306F</entry>
    </locale>
  </message>
   <message id="welcomeArgs">
    <locale language="en_US"> 
      <entry key="text">Dear customer $customer.lastname, 

how can you be reminded</entry>

    </locale> 
    <locale language="de"> 
      <entry key="text">Sehr geehrter Kunde $customer.lastname, 

wie können Sie daran erinnert werden</entry>

    </locale> 
    <locale language="fr"> 
      <entry key="text">Cher client $customer.lastname, 

comment pouvez-vous être rappelé</entry>

    </locale>
    <locale language="es"> 
      <entry key="text">$customer.lastname Estimado cliente, 

\u00BFc\u00F3mo puede ser recordado</entry>

    </locale>
  </message>
</messages>

Arguments

Arguments can be added to the message, GMS will replace the arguments in the message with correct value provided when you publish the message.

Simple style	Expanded style
{ "message":"welcome", "tag":"yourtag", "mediaType":"localizestring", "locArgs":{ "customer.lastname":"Doe" } }	{ "message":"welcome", "tag":"yourtag", "mediaType":"localizestring", "locArgs":{ "customer":{ "lastname":"Doe" } } }

This is the change that I made for the above jira.

For example for language option (provided at subscription time) to "de" (German), the customer will receive the following message: Sehr geehrter Kunde Doe, wie können Sie daran erinnert werden

Genesys Mobile Services Configuration

Please refer to the on Genesys Mobile Services Configuration Options.