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Workforce Management Elements

Workforce Management elements are used to create and delete objects within Workforce Management (WFM).

Two types of objects are supported: WFM Users and WFM Business Units.

<wfm:list>

Child Elements

Attributes

Name

Type

Description

Default

Values

mode

string

clear, merge

name

string (required)

<wfm:kvitem>

Specifies a key/value pair that is used in the creation of a WFM User or Business Unit object. The following is an example:

<wfm:createWFMObject type="user" serverdbid="${WFM_SERVER_APP.dbid}" dataagdbid="${WFM_DATA_AGGREGRATOR_APP_PR.dbid}" tenantdbid="${TENANT.dbid}" serverport="${WFM_SERVER_PORT}" timezone="${TIMEZONE}" name="${USERNAME}">
       
<list name="userproperties">
               
<kvitem key="firstName" value="${FIRSTNAME}"/>
               
<kvitem key="lastName" value="${LASTNAME}"/>
               
<kvitem key="addAllTenantUsers" value="${ADD_ALL_USERS}"/>
               
<kvitem key="noAccessIDs" value="10050"/>
               
<kvitem key="noAccessIDs" value="40"/>
               
<kvitem key="noAccessIDs" value="70"/>
       
</list>
</wfm:createWFMObject>

Attributes

Name

Type

Description

Default

Values

data

object

key

string (required)

Specifies the key in a key/value pair.

result

string

value

string (required)

Specifies the value in a key/value pair.

<wfm:createWFMObject>

A directive to create a WFM object (either User or Business Unit) in WFM.

Child Elements

<wfm:list>

Attributes

Name

Type

Description

Default

Values

data

object

This attribute can be used to specify a JavaScript variable that contains a JSON representation of all attributes that are used or required to execute this action. It can be used instead of individually specifying all attributes.

dataagdbid

integer

Specifies the DBID of the related WFM Data Aggregator application.

name

string (required)

Specifies the User name or Business Unit name of the WFM object to be created.

result

string

Defines the name of a JavaScript variable that contains the result of the action. The variable contains true if it is a success; if a failure occurs, the execution stops.

serverdbid

integer (required)

Specifies the DBID of the related WFM Server Application.

serverport

string

Specifies the port of the related WFM Server Application.

tenantdbid

integer (required)

Specifies the DBID of the tenant.

timezone

string

Specifies the time zone of the WFM object to create.

tserverdbid

integer

Specifies the DBID of the TServer that contains the switch to be assigned to the object.

type

string (required)

Specifies the type of object to create. For WFM User, user is used; for WFM Business Unit, bu is used.

bu, user

Supported List Names

Name

Type

Description

Default

Values

userproperties

<wfm:kvitem>

<wfm:deleteWFMObject>

A directive to create a WFM object (either User or Business Unit) in WFM.

Attributes

Name

Type

Description

Default

Values

data

object

This attribute can be used to specify a JavaScript variable that contains a JSON representation of all attributes that are used or required to execute this action. It can be used instead of individually specifying all attributes.

name

string (required)

Specifies the User name or Business Unit name of the WFM object to delete.

result

string

Defines the name of a JavaScript variable that contains the result of the action. The variable contains true if it is a success; if a failure occurs, the execution stops.

serverdbid

integer (required)

Specifies the DBID of the related WFM Server Application.

serverport

string

Specifies the port of the related WFM Server Application.

tenantdbid

integer (required)

Specifies the DBID of the tenant.

type

string (required)

Specifies the type of object to delete. For WFM User, user is used; for WFM Business Unit, bu is used.

bu, user

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This page was last modified on 8 May 2015, at 13:14.