Jump to: navigation, search

Pulse Deployment Guide

Pulse is a Genesys Administrator Extension (GAX) plug-in application that enables at-a-glance views of real-time contact center statistics within the GAX graphical user interface. Pulse uses widgets to display user-defined List, Donut, Key Performance Indicator (KPI), or Grid charts of statistics for objects.

Important
This Deployment Guide provides instructions for a new installation of Pulse. To migrate from an earlier version of Pulse, start with the Pulse 8.5 Deployment Procedure.

About Pulse

Find overview information about architecture, components, and other concepts for Pulse.

Deploying Pulse

Plan your environment and install deploy Pulse.

Starting and Stopping

Start or stop the applications:

Change History

Find information about what has changed in this release of the content.

This page was last edited on October 2, 2014, at 21:47.
Comments or questions about this documentation? Contact us for support!