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Rpfeiffer/Email Roles

Click either the Agents or the Admins links to go to the corresponding pages.


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Genesys Engage-Icon-with-text-Portrait-rgb-Full-color@4x.png   Inbound Email

Agents
Contact center agents have a choice of desktop environments that work on-prem or in the cloud.
Supervisors
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Business users
Does Genesys Engage have email functionality that business users might be interested in?
Admins
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Related content

  • Outbound email
  • Email APIs


Genesys Engage use cases
Classic Genesys Engage docs
This page was last edited on September 18, 2020, at 13:39.
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