Jump to: navigation, search

Jdruker/10

Job Aids to validate IW/WDE config options

Long valid values (> 50) with no-break commas

compshort Option Valid Values Length Default Value Length
compshort Option Valid Values Length Default Value Length
IW agent-status.enabled-actions-global 60 60
WDE agent-status.enabled-actions-global 60 102
IW system-tray.tooltip 109 19
WDE system-tray.tooltip 109 19
IW channel-information.window-title 125 14
IW gadget.window-title 125 14
IW main-window.window-title 125 14
WDE channel-information.window-title 125 14
WDE gadget.window-title 125 14
WDE main-window.window-title 125 14
IW interaction.window-title 206 39


Long valid values (> 50) with no-break colons

compshort Option Valid Values Length Default Value Length
compshort Option Valid Values Length Default Value Length
IW email.signature 89
WDE email.signature 190


Options without default values

compshort Option Valid Values Default Value
compshort Option Valid Values Default Value
IW statistic-name A valid name of a Stat Server's statistic. No d.v.
IW accessibility.agent-state-change-bell All special characters that are valid Windows file path, ' No d.v.
IW accessibility.interaction-state-change-bell All special characters that are valid Windows file path, ' No d.v.
IW accessibility.warning-message-bell All special characters that are valid Windows file path, ' No d.v.
IW active-recording.screen-recorder-executable A valid command line string. No d.v.
IW active-recording.screen-recorder-host A valid command line string. No d.v.
IW active-recording.voice.recorder-uri A string in format sip:host:port No d.v.
IW agent-status.not-ready-reasons Comma-separated list of Action Code names of type "Not Ready"; empty means all not ready action codes are considered No d.v.
IW broadcast.dn A comma-separated list of DN and switch names in the following format: dn_name@switch No d.v.
IW broadcast.sound.high-priority All special characters that are valid Windows file path, ' No d.v.
IW broadcast.sound.important-priority All special characters that are valid Windows file path, ' No d.v.
IW broadcast.sound.low-priority All special characters that are valid Windows file path, ' No d.v.
IW broadcast.sound.minimal-priority All special characters that are valid Windows file path, ' No d.v.
IW broadcast.sound.normal-priority All special characters that are valid Windows file path, ' No d.v.
IW broadcast.value-business-attribute A valid Business Attribute name. No d.v.
IW case-data.float-separator A valid float separator. Typical float separators are: '.',',','\' No d.v.
IW chat.new-message-bell All special characters that are valid Windows file path, ' No d.v.
IW contact.directory-permissions.<ContactAttributeName> In a key, a valid searchable contact attribute name. In a value, a comma-separated list of strings applicable to the specified contact attribute. No d.v.
IW contact.history.filters-<attribute> In a key, a valid searchable interaction attribute name. In a value, a comma-separated list of strings that are applicable to the specified interaction attribute.In the value, a comma-separated list of strings applicable to the specified interaction attribute. Use the $All$ and $Other$ keywords to enable filtering on "all" or "other" values for this attribute. No d.v.
IW dial-plan-rule-<name> pattern => digit translation # comment No d.v.
IW email.default-queue A valid name of a Script of type Interaction Queue. No d.v.
IW email.forward-queue Name of a valid Script of type Interaction Queue. No d.v.
IW email.outbound-queue Name of a valid Script of type Interaction Queue. No d.v.
IW email.qa-review-dispositions-business-attribute Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. No d.v.
IW email.signature "file:" followed by the file path or "response:" followed by the reponse path in the SRL. No d.v.
IW gadget-statistics.displayed-call-center-statistics A comma-separated list of Statistic names. No d.v.
IW gadget-statistics.displayed-kpis A comma-separated list of KPI names. No d.v.
IW general.non-unicode-connection-encoding .Net Name of Code Page Identifier No d.v.
IW im.new-message-bell All special characters that are valid Windows file path, ' No d.v.
IW interaction.case-data.format-business-attribute Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. No d.v.
IW interaction-management.filters A comma-separated list of Filter names. No d.v.
IW interaction.reject-route Letters A to Z and a to z. Numbers 0 through 9. The underscore, @ and space characters. No d.v.
IW intercommunication.chat.queue Name of a valid Script object of type Interaction Queue No d.v.
IW intercommunication.chat.routing-based-actions A comma-separated list of valid operation names from the following list: OneStepTransfer. No d.v.
IW intercommunication.chat.routing-based-targets A comma-separated list of valid object types from the following list: Agent, InteractionQueue No d.v.
IW intercommunication.email.queue Name of a valid Script object of type Interaction Queue No d.v.
IW intercommunication.email.routing-based-actions A comma-separated list of valid operation names from the following list: OneStepTransfer. No d.v.
IW intercommunication.email.routing-based-targets A comma-separated list of valid object types from the following list: Agent, InteractionQueue No d.v.
IW intercommunication.im.routing-based-targets Comma separated list of valid object types from the following: Agent, ACDQueue, RoutingPoint No d.v.
IW intercommunication.im.routing-points A comma-separated list of call number names in the following format: $dn_name@switch$ No d.v.
IW intercommunication.sms.queue Name of a valid Script object of type Interaction Queue No d.v.
IW intercommunication.sms.routing-based-targets A comma-separated list of valid object types from the following list: Agent, InteractionQueue No d.v.
IW intercommunication.voice.routing-based-targets A comma-separated list of valid object types from the following list: Agent, ACDQueue, RoutingPoint, Contact, TypeDestination. No d.v.
IW intercommunication.voice.routing-points A comma-separated list of call number names in the following format: $dn_name@switch$ No d.v.
IW intercommunication.<media-type>.queue Name of a valid Script object of type Interaction Queue No d.v.
IW intercommunication.<media-type>.routing-based-actions A comma-separated list of valid operation names from the following list: OneStepTransfer. No d.v.
IW intercommunication.<media-type>.routing-based-targets A comma-separated list of valid object types from the following list: Agent, InteractionQueue No d.v.
IW keyboard.hotkey.agent-not-ready-with-reason.<action-code> Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.agent-not-ready Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.agent-ready Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.decrease-microphone-volume-active-sip-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.decrease-speaker-volume-active-sip-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.hold-active-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.increase-microphone-volume-active-sip-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.increase-speaker-volume-active-sip-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.mute-microphone-active-sip-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.mute-speaker-active-sip-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.release-active-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.toaster.accept Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.hotkey.toaster.decline Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.chat.conference Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.chat.end Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.chat.transfer Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.consult Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.email.add-attachments Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.email.delete Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.email.forward Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.email.interim-send Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.email.print Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.email.transfer Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.preview.call-record Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.preview.cancel-record Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.preview.mark-done-get-next Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.preview.mark-done Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.preview.reject-record Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.sms.delete Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.sms.transfer Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.voice.answer-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.voice.hold-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.voice.pause-recording-call Only the name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.voice.reconnect-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.voice.resume-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.voice.resume-recording-call Only the name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.voice.single-step-conference Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.voice.single-step-transfer Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.voice.start-recording-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.voice.stop-recording-call Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.webcallback.call-contact Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.webcallback.mark-done Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.workitem.move-to-workbin Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.interaction.workitem.transfer Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.teamlead.chat.bargein Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.teamlead.chat.stop-monitoring Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.teamlead.stop-monitoring Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.teamlead.voice.bargein The name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.teamlead.voice.coaching Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.teamlead.voice.monitor Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW keyboard.shortcut.teamlead.voice.stop-monitoring Only the name of a key or a key combination the begins with one of the following modifier key names: Ctrl, Shift, Alt, and Win, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
IW kpi.displayed-kpis A comma-separated list of KPI names. No d.v.
IW login.chat.auto-not-ready-reason A valid not ready reason No d.v.
IW login.default-place Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. No d.v.
IW login.email.auto-not-ready-reason A valid not ready reason No d.v.
IW login.im.auto-not-ready-reason A valid not ready reason No d.v.
IW login.sip-cluster.phone-number Any valid device number or a string that contains one of the following field codes: $Agent.EmployeeId$. No d.v.
IW login.sms.auto-not-ready-reason A valid not ready reason No d.v.
IW login.voice.auto-not-ready-reason A valid not ready reason No d.v.
IW login.webcallback.auto-not-ready-reason A valid not ready reason No d.v.
IW openmedia.workitem-channels A comma-separated list of valid Media Types. No d.v.
IW outbound.call-result-automatically-selected Select one value from the list. No d.v.
IW outbound-callback.ringing-bell All special characters that are valid Windows file path, ' No d.v.
IW outbound.fields.float-separator-in-db A valid float separator. Typical float separators are: '.',',','\' No d.v.
IW outbound.sound.campaign-updated All special characters that are valid Windows file path, ' No d.v.
IW security.inactivity-not-ready-reason A valid not ready reason No d.v.
IW sip-cluster.data-center-locations No d.v.
IW sipendpoint.genesyslab.device.audio_in_device Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. And also Regular expressions characters (. $ ^ { [ ( No d.v.
IW sipendpoint.genesyslab.device.audio_out_device Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. And also Regular expressions characters (. $ ^ { [ ( No d.v.
IW sipendpoint.genesyslab.device.headset_name Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. And also Regular expressions characters (. $ ^ { [ ( No d.v.
IW sipendpoint.headset-unplugged.not-ready-reason A valid not ready reason No d.v.
IW sipendpoint.sbc-register-address.peer Any valid host name (either with or without a Fully Qualified Domain Name) or IP Address. No d.v.
IW sipendpoint.sbc-register-address Any valid host name (either with or without a Fully Qualified Domain Name) or IP Address. No d.v.
IW sipendpoint.sbc-register-port.peer Any valid port number on the host. No d.v.
IW sipendpoint.sbc-register-port Any valid port number on the host. No d.v.
IW sms.default-queue A valid name of a Script of type Interaction Queue. No d.v.
IW sms.from-numbers-business-attribute Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. No d.v.
IW sms.outbound-queue Name of a valid Script of type Interaction Queue. No d.v.
IW spellchecker.corporate-dictionary-file Absolute or relative path to a text file. No d.v.
IW spellchecker.corporate-dictionary Comma-separated list of words No d.v.
IW statistics.displayed-statistics A comma-separated list of Statistic names. No d.v.
IW statistics.queues A comma-separated list of queue identifiers in the following format: (<queueNumber>@<switchName>) No d.v.
IW statistics.routing-points A comma-separated list of Routing Point identifiers in the following format: (<routingPointNumber>@<switchName>) No d.v.
IW teamcommunicator.add-recent-filters.voice A comma-separated list of interaction types taken from the following values: internal, external, consultation. No d.v.
IW teamcommunicator.corporate-favorites-file Absolute or relative path to an XML file. No d.v.
IW teamcommunicator.corporate-favorites A comma-separated list of favorite names (section names) defined in the Interaction Workspace application. No d.v.
IW toast.case-data.format-business-attribute Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. No d.v.
IW webcallback.complete-queue Name of a valid Script of type Interaction Queue. No d.v.
IW webcallback.park-queue Name of a valid Script of type Interaction Queue. No d.v.
IW webcallback.reschedule-queue Name of a valid Script of type Interaction Queue. No d.v.
IW webproxy.address An empty address to specify the default proxy configuration of Microsoft Internet Explorer, a valid proxy address (for example: http://my-proxy-server:3128), "None", or an invalid address to use no proxy at all. No d.v.
IW webproxy.password The password of the proxy credentials. Leave empty to not use any credentials. No d.v.
IW webproxy.username The username of the proxy credentials. Leave empty to not use any credentials. No d.v.
IW workbin.email.draft The name of a valid Script object of type Interaction Workbin that is owned by Agents. No d.v.
IW workbin.email.in-progress The name of a valid Script object of type Interaction Workbin that is owned by Agents. No d.v.
IW workbin.<media-type>.<workbin-nickname> The name of a valid Script object of type Interaction Workbin. No d.v.
IW workbin.<media-type>.in-progress The name of a valid Script object of type Interaction Workbin, that is owned by Agents. No d.v.
WDE statistic-name A valid name of a Stat Server's statistic. No d.v.
WDE general.configuration-object-collection-cache-path No d.v.
WDE accessibility.agent-state-change-bell All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE accessibility.interaction-state-change-bell All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE accessibility.warning-message-bell All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE active-recording.voice.recorder-uri A string in format sip:host:port No d.v.
WDE agent-status.not-ready-reasons Comma-separated list of Action Code names of type "Not Ready"; empty means all not ready action codes are considered No d.v.
WDE application.wiki-help-locale A locale name based on format LanguageCode-CountryCode (ex: 'en-US'). No d.v.
WDE application.wiki-help-welcome-page A valid web page URL. No d.v.
WDE broadcast.dn A comma-separated list of DN and switch names in the following format: dn_name@switch No d.v.
WDE broadcast.sound.high-priority All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE broadcast.sound.important-priority All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE broadcast.sound.low-priority All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE broadcast.sound.minimal-priority All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE broadcast.sound.normal-priority All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE broadcast.value-business-attribute A valid Business Attribute name. No d.v.
WDE callback.callback-types-business-attribute A valid Business Attribute Name. No d.v.
WDE callback.gms-url A valid URL in the following format: '"`UNIQ--nowiki-0000000D-QINU`"' No d.v.
WDE case-data.float-separator A valid float separator. Typical float separators are: '.' (period), ',' (comma), and '\' (backslash). No d.v.
WDE chat.emojis-business-attribute Valid Name of Business Attribute. No d.v.
WDE chat.new-message-bell All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE chat.pending-response-to-customer-bell All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE chat.restricted-attachment-file-types No d.v.
WDE contact.directory-permissions.<ContactAttributeName> In a key, a valid searchable contact attribute name. In a value, a comma-separated list of strings applicable to the specified contact attribute. No d.v.
WDE contact.history-custom-attribute-values.<attribute-name> A comma-separated value list of interaction attributes. No d.v.
WDE contact.history.filters-<attribute> In the key, a valid searchable interaction attribute name. In the value, a comma-separated list of strings applicable to the specified interaction attribute. Use the $All$ and $Other$ keywords to enable filtering on "all" or "other" values for this attribute. No d.v.
WDE contact.history-search-attribute-group.<group-name> A comma-separated value list of interaction attributes. No d.v.
WDE dial-plan-rule-<name> pattern => digit translation # comment No d.v.
WDE email.default-queue Name of a valid Script object of type InteractionQueue No d.v.
WDE email.forward-queue Name of a valid Script object of type InteractionQueue No d.v.
WDE email.inline-forward-queue Name of a valid Script object of type InteractionQueue No d.v.
WDE email.outbound-queue Name of a valid Script object of type InteractionQueue No d.v.
WDE email.qa-review-dispositions-business-attribute A valid name of a Business Attribute. No d.v.
WDE email.restricted-attachment-file-types A comma-separated list of file extensions that represent file types that are to be restricted. For example, use txt to restrict plain-text files, htm to restrict HTML files, and so on. No d.v.
WDE email.signature file: followed by the file name and path, or response: followed by the full response path in the Standard Response Library (refer to standard-response.categories). No d.v.
WDE gadget-statistics.displayed-call-center-statistics A comma-separated list of Statistic names. No d.v.
WDE gadget-statistics.displayed-kpis A comma-separated list of KPI names. No d.v.
WDE general.configuration-transaction-cache-preload A comma-separated value list of valid Transaction object names or $All$ No d.v.
WDE general.non-unicode-connection-encoding .Net Name of Code Page Identifier No d.v.
WDE general.restricted-attachment-file-content-types No d.v.
WDE im.new-message-bell All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE interaction.case-data.format-business-attribute Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. No d.v.
WDE interaction.case-data.<media-type>.mandatory-actions A comma separated list of actions from the following list: Transfer, Conference No d.v.
WDE interaction.disposition.email.mandatory-actions A comma separated list of actions from the following list: Transfer, Forward No d.v.
WDE interaction.disposition.<media-type>.mandatory-actions A comma separated list of actions from the following list: Transfer, Conference No d.v.
WDE interaction-management.filters A comma-separated list of Filter names. No d.v.
WDE interaction.reject-route A string that represents an attached data key. No d.v.
WDE intercommunication.chat.queue Name of a valid Script object of type InteractionQueue No d.v.
WDE intercommunication.chat.routing-based-actions A comma-separated list of valid operation names from the following list: OneStepTransfer. No d.v.
WDE intercommunication.chat.routing-based-targets A comma-separated list of valid object types from the following list: Agent, InteractionQueue No d.v.
WDE intercommunication.email.queue Name of a valid Script object of type InteractionQueue No d.v.
WDE intercommunication.email.routing-based-actions A comma-separated list of valid operation names from the following list: OneStepTransfer. No d.v.
WDE intercommunication.email.routing-based-targets A comma-separated list of valid object types from the following list: Agent, InteractionQueue No d.v.
WDE intercommunication.im.routing-based-targets Comma separated list of valid object types from the following: Agent, ACDQueue, RoutingPoint No d.v.
WDE intercommunication.im.routing-points A comma-separated list of call number names in the following format: $dn_name@switch$ No d.v.
WDE intercommunication.sms.queue Name of a valid Script object of type InteractionQueue No d.v.
WDE intercommunication.sms.routing-based-targets A comma-separated list of valid object types from the following list: Agent, InteractionQueue No d.v.
WDE intercommunication.voice.routing-based-targets A comma-separated list of valid object types from the following list: Agent, ACDQueue, RoutingPoint, Contact, TypeDestination. No d.v.
WDE intercommunication.voice.routing-points A comma-separated list of call number names in the following format: $dn_name@switch$ No d.v.
WDE intercommunication.<media-type>.queue Name of a valid Script object of type InteractionQueue No d.v.
WDE intercommunication.<media-type>.routing-based-actions A comma-separated list of valid operation names from the following list: OneStepTransfer. No d.v.
WDE intercommunication.<media-type>.routing-based-targets A comma-separated list of valid object types from the following list: Agent, InteractionQueue No d.v.
WDE keyboard.hotkey.agent-not-ready-with-reason.<action-code> The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.agent-not-ready The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.agent-ready The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.decrease-microphone-volume-active-sip-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.decrease-speaker-volume-active-sip-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.hold-active-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.increase-microphone-volume-active-sip-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.increase-speaker-volume-active-sip-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.mute-microphone-active-sip-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.mute-speaker-active-sip-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.release-active-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.toaster.accept The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.hotkey.toaster.decline The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.hamburger.open he name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.chat.add-attachments The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.chat.conference The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.chat.end The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.chat.transfer The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.consult The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.email.add-attachments The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.email.cancelforward The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.email.completeforward The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.email.delete The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.email.forward The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.email.inline-forward The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.email.interim-send The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.email.print The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.email.transfer The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.preview.call-record The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.preview.cancel-record The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.preview.mark-done The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.preview.reject-record The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.pull-preview.mark-done-get-next The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.pull-preview.mark-done The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.sms.delete The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.sms.transfer The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.voice.answer-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.voice.hold-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.voice.pause-recording-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.voice.reconnect-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.voice.resume-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.voice.resume-recording-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.voice.single-step-conference The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.voice.single-step-transfer The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.voice.start-recording-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.voice.stop-recording-call The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.webcallback.call-contact The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.webcallback.mark-done The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.workitem.move-to-workbin The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.workitem.put-back-to-origin-queue The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.interaction.workitem.transfer The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.teamlead.chat.bargein The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.teamlead.chat.stop-monitoring The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.teamlead.stop-monitoring The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.teamlead.voice.bargein The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.teamlead.voice.coaching The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.teamlead.voice.monitor The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE keyboard.shortcut.teamlead.voice.stop-monitoring The name of a key or a key combination that begins with one of the following modifier key names: Ctrl, Shift, and Alt, and ends with a character key. Separate the modifier key name from the character key with the '+' character. No d.v.
WDE kpi.displayed-kpis A comma-separated list of KPI names. No d.v.
WDE login.available-place-groups A comma-separated value list of valid Place Group object names or . No d.v.
WDE login.chat.auto-not-ready-reason A valid Not-Ready Reason Action Code name of type "Not Ready" No d.v.
WDE login.default-place Valid place or place Group No d.v.
WDE login.email.auto-not-ready-reason A valid Not-Ready Reason Action Code name of type "Not Ready" No d.v.
WDE login.im.auto-not-ready-reason A valid Not-Ready Reason Action Code name of type "Not Ready" No d.v.
WDE login.sip-cluster.phone-number Any valid device number or a string that contains one of the following field codes: $Agent.EmployeeId$. No d.v.
WDE login.sms.auto-not-ready-reason A valid Not-Ready Reason Action Code name of type "Not Ready" No d.v.
WDE login.voice.auto-not-ready-reason A valid Not-Ready Reason Action Code name of type "Not Ready" No d.v.
WDE login.webcallback.auto-not-ready-reason A valid not ready reason No d.v.
WDE openmedia.workitem-channels A comma-separated list of valid Media Types. No d.v.
WDE options.record-location A valid file path to a host directory. No d.v.
WDE outbound.call-result-automatically-selected Select one value from the list. No d.v.
WDE outbound.fields.float-separator-in-db A valid float separator. Typical float separators are: '.' (period), ',' (comma), and '\' (backslash). No d.v.
WDE outbound.sound.campaign-updated All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE screen-recording.client.address A valid IP address or host. No d.v.
WDE screen-recording.htcc.peer_uri Any valid HTTP/HTTPS URI. No d.v.
WDE screen-recording.htcc.uri A valid HTTP/HTTPS URI. No d.v.
WDE security.inactivity-not-ready-reason A valid not ready reason No d.v.
WDE sip-cluster.data-center-locations A comma separated list of data center location names. No d.v.
WDE sipendpoint.headset-unplugged.not-ready-reason A valid Not Ready reason. No d.v.
WDE sipendpoint.policy.device.audio_in_device Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. And also Regular expressions characters (. $ ^ { [ ( | ) * + ? \). No d.v.
WDE sipendpoint.policy.device.audio_out_device Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. And also Regular expressions characters (. $ ^ { [ ( | ) * + ? \). No d.v.
WDE sipendpoint.policy.device.capture_device Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. And also Regular expressions characters (. $ ^ { [ ( | ) * + ? \). No d.v.
WDE sipendpoint.policy.device.headset_name Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. And also Regular expressions characters (. $ ^ { [ ( | ) * + ? \). No d.v.
WDE sipendpoint.policy.session.ringback_file Empty or a valid path to a 16-bit 8-, 16-, or 32-Khz .wav sound file. The path may be a file name in the Workspace SIP Endpoint directory or the full path to the sound file. No d.v.
WDE sipendpoint.proxies.proxy0.domain A valid domain name. No d.v.
WDE sipendpoint.proxies.proxy0.nat.stun_server Any valid host name (either with or without a Fully Qualified Domain Name) or IP Address. No d.v.
WDE sipendpoint.proxies.proxy0.nat.turn_password A valid password. No d.v.
WDE sipendpoint.proxies.proxy0.nat.turn_server A valid host name. No d.v.
WDE sipendpoint.proxies.proxy0.nat.turn_user_name A valid user name. No d.v.
WDE sipendpoint.proxies.proxy1.domain A valid domain name. No d.v.
WDE sipendpoint.proxies.proxy1.domain A valid domain name. No d.v.
WDE sipendpoint.proxies.proxy1.nat.stun_server Any valid host name (either with or without a Fully Qualified Domain Name) or IP Address. No d.v.
WDE sipendpoint.proxies.proxy1.nat.turn_password A valid password. No d.v.
WDE sipendpoint.proxies.proxy1.nat.turn_server A valid host name. No d.v.
WDE sipendpoint.proxies.proxy1.nat.turn_user_name A valid user name. No d.v.
WDE sipendpoint.sbc-register-address.peer Any valid port number on the host or 0. No d.v.
WDE sipendpoint.sbc-register-address Any valid host name (either with or without a Fully Qualified Domain Name) or IP Address. No d.v.
WDE sipendpoint.sbc-register-port.peer Any valid port number on the host or 0. No d.v.
WDE sipendpoint.sbc-register-port Any valid port number on the host. No d.v.
WDE sipendpoint.standalone.certificate-search-value A valid string that represents the thumbprint or a part of a certificate issuer or subject. No d.v.
WDE sipendpoint.standalone.protocol http, https No d.v.
WDE sipendpoint.standalone.subject-criteria A coma separated list of certificate subject fields. No d.v.
WDE sipendpoint.standalone.subject-matching-properties A comma separated list of Active Directory Current User properties. No d.v.
WDE sipendpoint.system.diagnostics.log_filter dtmf or blank. No d.v.
WDE sipendpoint.system.security.cert_file A valid certificate thumbprint. No d.v.
WDE SMS - Reconnect Timeout No d.v.
WDE sms.default-queue Name of a valid Script object of type InteractionQueue No d.v.
WDE sms.from-numbers-business-attribute A valid name of a Business Attribute. No d.v.
WDE sms.outbound-queue Name of a valid Script object of type InteractionQueue No d.v.
WDE spellchecker.corporate-dictionary-file Absolute or relative path to a text file. No d.v.
WDE spellchecker.corporate-dictionary Comma-separated list of words No d.v.
WDE standard-response.field.<CustomFieldCode> Any valid text string. No d.v.
WDE statistics.displayed-statistics A comma-separated list of Statistic names. No d.v.
WDE statistics.queues A comma-separated list of queue identifiers in the following format: (<queueNumber>@<switchName>) No d.v.
WDE statistics.routing-points A comma-separated list of Routing Point identifiers in the following format: (<routingPointNumber>@<switchName>) No d.v.
WDE teamcommunicator.add-recent-filters.voice A comma-separated list of interaction types taken from the following values: internal, external, consultation. No d.v.
WDE teamcommunicator.corporate-favorites-file File path or HTTP/HTTPS URL. No d.v.
WDE teamcommunicator.corporate-favorites A comma-separated list of favorite names (section names) defined in the Workspace application. No d.v.
WDE toast.case-data.format-business-attribute Letters A to Z and a to z. Numbers 0 through 9. The underscore and space characters. No d.v.
WDE voice.sip-preview-bell All special characters that are valid Windows file path, '|' separator and numeric values. No d.v.
WDE voicemail.access-number Any valid DN No d.v.
WDE webcallback.complete-queue Name of a valid Script object of type InteractionQueue No d.v.
WDE webcallback.park-queue Name of a valid Script object of type InteractionQueue No d.v.
WDE webcallback.reschedule-queue Name of a valid Script object of type InteractionQueue No d.v.
WDE webproxy.address An empty address to specify the default proxy configuration of Microsoft Internet Explorer, a valid proxy address (for example: http://my-proxy-server:3128), "None", or an invalid address to use no proxy at all. No d.v.
WDE webproxy.password The password of the proxy credentials. Leave empty to not use any credentials. No d.v.
WDE webproxy.username The username of the proxy credentials. Leave empty to not use any credentials. No d.v.
WDE workbin.email.draft The name of a valid Script object of type Interaction Workbin that is owned by Agents. No d.v.
WDE workbin.email.in-progress The name of a valid Script object of type Interaction Workbin that is owned by Agents. No d.v.
WDE workbin.<media_type>.in-progress The name of a valid Script object of type Interaction Workbin, that is owned by Agents. No d.v.
WDE workbin.<media-type>.<workbin-nickname>.quick-search-attributes A comma-separated list of Interaction Server interaction properties, for example: AssignedTo,FromAddress No d.v.
WDE workbin.<media-type>.<workbin-nickname> The name of a valid Script object of type Interaction Workbin. No d.v.
WDE workbin.<media-type>.in-progress The name of a valid Script object of type Interaction Workbin, that is owned by Agents. No d.v.
This page was last edited on June 22, 2022, at 12:55.
Comments or questions about this documentation? Contact us for support!