Stream Manager

A Genesys client application that generates and processes media streams in Real-Time Transfer Protocol (RTP) format, in order to provide announcements and music to callers who are queued on Routing Points and ACD Queues. It can also serve as a music server or as a Multipoint Conference Unit (MCU). Stream Manager supports different types of codecs, in order to stream media files in the appropriate codec format.

For More Information Using Stream Manager for Voice Treatments In the Composer 8.1.4 Composer Deployment Guide Post Installation Configuration In the Composer 8.1.4 Composer Deployment Guide Post Installation Configuration In the Composer 8.1.3 Composer Deployment Guide Post Installation Configuration In the Composer 8.1.5 Composer Deployment Guide

Suggestions To comment on a term, or suggest a new term, send a quick email to the Glossary Team

Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z